Support
Get help with a purchase decision, local data, reminders, or the KeepCheck Lifetime unlock. Your message goes directly to the developer.
Include the KeepCheck version and iOS version when reporting a problem. Do not send receipts, order numbers, payment details, or other sensitive purchase data.
A reminder did not appear
- Open the purchase and verify its recorded deadline and optional exact cutoff.
- Open KeepCheck Settings and confirm notification permission is On.
- Check iOS notification settings and Focus modes.
- Keep the in-app Decision Shelf as the authoritative list and verify the merchant’s policy directly.
Save a decision in Notes
Open the purchase, choose the action menu, then choose Share decision summary. In the iOS share sheet, select Notes. KeepCheck does not write into Notes until you choose that destination.
Export or delete data
Open KeepCheck Settings to export all records as JSON or permanently delete local records and reminders. A readable single-purchase summary is shared from that purchase’s detail menu. KeepCheck 1.0 has no account or cloud backup, so deletion may be irreversible.
Current 1.0 boundaries
There is no receipt photo/OCR, iCloud sync, email import, bank connection, web account, or automatic merchant-policy lookup. Different currencies are reported separately and are never silently converted.
About the website
This site has no support form, waitlist, tracking, application account, or database. Choosing the email link opens your own mail app; KeepCheck does not receive anything unless you decide to send a message. Your email provider then processes the message under its own terms.